spindrift guitars a fine guitar store located in New London Connecticut
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Terms & Conditions:


All items listed online are also available in store and on various peer-to-peer sites. As such, all items are offered on a first come first serve basis. 


Returns:

We offer a 14 day return policy on all of our items. Items returned within 48 hours of sale are eligible for a full return. Beyond the 48 hour time frame items are subject to a 10% re-stocking fee.

For those making online purchases where free shipping was offered will be refunded less our initial shipping costs. Customers are obligated to pay for and organize return shipping/insurance. 

Any items that have been gigged, damaged or heavily used will not be eligible for return.


Layaways: 

New and select used items are eligible for our Spindrift Layaway program. In order to begin a 25% downpayment must be placed on the item. It is then removed from the showroom and all online marketplaces. 


Once begun, the customer is to make additional 25% payments every 30 days until the item is paid off. At the final payment sales tax and shipping (if applicable) will be added.


Late or default payments will result in a 15% restocking fee of the total amount and the item will return to the sales floor. The customer will be refunded the balance via check. 


Financing:

New and select used items are eligible for our G.E. Capital financing program. Typical terms are 6 months 0% interest, though certain manufacturers offer 12 or 18 month programs.


Please contact us for more information. 


Consignment:

Spindrift offers a robust consignment program for eligible pre-owned items. We operate on 20%-25% commission depending on the value of the item. After inspecting the item, we will write a contract declaring the estimated sale price of the item and the amount that the consignee will net upon sale of the item.


We offer a return policy on all of our merchandise, when a consignment item sells and the return policy expires we will contact the consignee and can either mail or have a check prepared for in-store pickup.


We reserve the right to refuse any items brought in for consignment and to request consignment items that have not sold in 30 days to be picked up by the consignee.